1. How often do you visit a pet shop?
Each time I see a pet shop. Honest! 
2. What do you usually do there? Example, purchase stuff for your pets, checking out animals etc.
I would check out the animals there, look at toys and collars and purchase food and treats if we've run out of them at home.
3. Do you have any particular pet shop which you prefer?
I usually buy stuffs from Pets Lover Center in Sunway Pyramid because it's closest to my home.
4. DO you send your pets for grooming?
Yes.
5. What's your IDEAL pet shop? Example, clean, not smelly, more animals on display etc.
Clean, not smelly, have enough space for the customer to move around, wide selection of goods, goods are arranged nicely and the customer can easily find for what they're looking for, the goods are fairly priced, animals are not kept in small cages, mm, that's all I can think of at the moment.