true... agree with u... but i have another case.. my buyer bough a kitten from me .. after few days he not happy coz the cat not poo at the place that he prepare for teh cat to poo. Guess what?
he told me all his 3 cat nv use sand.. they just poo and pee on the news paper!
how bad is that! then he wan to refund coz my cat dun wan poo and pee on the news paper!
my cat all toiled trained. he event told me its like a waste when provide sand for the cat to poo and pee . lol!