General Discussion General information and discuss on animal rescue, adoption and advocacy |
12-10-2008, 03:05 PM
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Animal Lover
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Join Date: Nov 2008
Posts: 11
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PETSTER Magazine
Hello friends...
I just wanna know who are familiar to this mag coz I just had a bad experience with them. Last WAD Event, I went to the booth and subscribed to this mag,paid the subscription fees, but received nothing from the girl I paid at the booth.I asked if there's any receipt should I hold on to,to prove my purchase..but she said,they dont provide any but she'll contact me regarding my subscription.
I waited for a few weeks,no news from them and I started to worry as I've never receive any of this mags at my home per my subscription.Therefore,I emailed the sales department and they barely answered me.
First email,I gave them my details so that they could check.But they answered me back like this:
"Thanks for your interest.
Please make payment to Public Bank 3138040510 (JWWT ADVERTISING)
Let me know once you’d done this.
Thanks."
Either they do not understand English or what..M not sure
Then it really got into my nerves..then I answered back that I already have made payment but receive nothing from them! Not even the latest issue I suppose to have.
Then,on Nov 15,I received this email from them: "You’ll get it by next week.Thanks."
Then..until now..NOTHING.
I wanna know if any of you have ever encountered the same problem..
or if any of you here know them..somehow..! Pls help me..TQ!
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12-10-2008, 04:05 PM
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Gentle Giant
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Join Date: Nov 2008
Location: Among the pride Gentle Giant of KL, Malaysia
Posts: 809
Rep Power: 16
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Re: PETSTER Magazine
Quote:
Originally Posted by cikunit
Hello friends...
I just wanna know who are familiar to this mag coz I just had a bad experience with them. Last WAD Event, I went to the booth and subscribed to this mag,paid the subscription fees, but received nothing from the girl I paid at the booth.I asked if there's any receipt should I hold on to,to prove my purchase..but she said,they dont provide any but she'll contact me regarding my subscription.
I waited for a few weeks,no news from them and I started to worry as I've never receive any of this mags at my home per my subscription.Therefore,I emailed the sales department and they barely answered me.
First email,I gave them my details so that they could check.But they answered me back like this:
"Thanks for your interest.
Please make payment to Public Bank 3138040510 (JWWT ADVERTISING)
Let me know once you’d done this.
Thanks."
Either they do not understand English or what..M not sure
Then it really got into my nerves..then I answered back that I already have made payment but receive nothing from them! Not even the latest issue I suppose to have.
Then,on Nov 15,I received this email from them: "You’ll get it by next week.Thanks."
Then..until now..NOTHING.
I wanna know if any of you have ever encountered the same problem..
or if any of you here know them..somehow..! Pls help me..TQ!
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I thought Petster was a free magazine, maybe I'm wrong
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Best Maine Coon Cattery in CFA ID Asia/LA since 2004
The only Maine Coon cattery with 3 DM, 3 Top Ten MCO National & produce the most GC/GP (30) & DW (12) in CFA ID Asia/LA
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12-10-2008, 04:09 PM
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Petfinder Moderator
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Join Date: Aug 2008
Location: KL
Posts: 3,418
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Re: PETSTER Magazine
Eh? I got Petster for FREE from Pet Safari, Ikano each month I'm there. Or do they charge if it's delivered to your home?
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12-10-2008, 04:12 PM
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Animal Lover
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Join Date: Nov 2008
Posts: 11
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Re: PETSTER Magazine
coony and blackie..yes they're free mags..but u must pay an amount of money if u wan to subscribe.
I just emailed them again to ask them to return my fees if they're not able to proceed with my subscription.
so sad laa like this!! kena tipu!!
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12-10-2008, 04:14 PM
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Gentle Giant
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Join Date: Nov 2008
Location: Among the pride Gentle Giant of KL, Malaysia
Posts: 809
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Re: PETSTER Magazine
Quote:
Originally Posted by blackie007
Eh? I got Petster for FREE from Pet Safari, Ikano each month I'm there. Or do they charge if it's delivered to your home?
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Ahh... maybe that the reason for charging. Why bother for magazine delivery when you can just download from the net.
__________________
Best Maine Coon Cattery in CFA ID Asia/LA since 2004
The only Maine Coon cattery with 3 DM, 3 Top Ten MCO National & produce the most GC/GP (30) & DW (12) in CFA ID Asia/LA
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12-10-2008, 04:19 PM
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Animal Lover
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Join Date: Nov 2008
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Re: PETSTER Magazine
Quote:
Originally Posted by Coony
Ahh... maybe that the reason for charging. Why bother for magazine delivery when you can just download from the net.
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cannot donlod one...my pc lembap
better have it at ur doorstep every month (for me) senang..
lgpun nak pi cari utk dptkan for free,i dunno where..
plus,niat i nak buat collection of the mags..sbb ssh nk cari mags on pets/animals in msia ni..
well i hope they return my money back ler...x baik laa amek duit org tp brgnye x hantar plk!!
tipu namanya tu
just to share my experience with u ppl in here..
so that be more careful next time
Last edited by cikunit; 12-10-2008 at 04:25 PM.
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12-11-2008, 08:35 AM
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PetFinder Buddy
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Join Date: Aug 2008
Posts: 95
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Re: PETSTER Magazine
you download it for free... at www.petstermagazine.com free maa... tak per PC lambat sikit.... satu hari download satu... lama2 dapat la semua...
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Chitam - Domestic Short Hair
Olen - Domestic Short Hair
Cik Embong - Domestic Short Hair
Tiger, Kabu & Gemuk - Domestic Medium Hair
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12-11-2008, 12:43 PM
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Puppet Master~
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Join Date: Aug 2008
Location: Port Dickson
Posts: 587
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Re: PETSTER Magazine
laporkan kepada persatuan pengguna segera... tak bleh biar kes tipu menipu ni
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meoowwwwww~~
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12-11-2008, 04:13 PM
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Vivien Wuz Ere
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Join Date: Jul 2008
Location: Earth - where every human beings have to live together with animals
Posts: 921
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Re: PETSTER Magazine
i do subscribe to them but at times i do collect from the curve - pet safari if i go there..
the fee you pay is for them to post to you....
when i register last time - they dont provide any indication or receipt
you just fill the slip....pay - that's it
You can try to call them to check
they are actually very small company with less than 10 ppl working
You can try calling them and talk to them directly about your status
You wont get it so soon.. at times the edition as in take from counter is much faster than having them to post.
Of course if you are outstation like my friend - no choice you have to subscribe.
I normally get my magazine mid of the month
As far as i know my this month which i collected from the pet safari has not been posted to me yet...
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12-11-2008, 05:20 PM
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Meow's Pets
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Join Date: Aug 2008
Location: Bangi, Selangor
Posts: 573
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Re: PETSTER Magazine
fir pun sama..dah subscribe untuk bulan november onward..tapi tak pernah dapat..pelik betul..bila email,dia kata that the mag just lepas printing process.tapi sampai dah masuk bulan disember,tak dapat apa lagi pun.huhu
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12-11-2008, 07:19 PM
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Animal Lover
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Join Date: Nov 2008
Posts: 11
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Re: PETSTER Magazine
Quote:
Originally Posted by Chitam
you download it for free... at www.petstermagazine.com free maa... tak per PC lambat sikit.... satu hari download satu... lama2 dapat la semua...
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No thanks.
Already paid for subcription fees..
NEXT!
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12-11-2008, 07:22 PM
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Animal Lover
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Join Date: Nov 2008
Posts: 11
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Re: PETSTER Magazine
Quote:
Originally Posted by vivienlpl
i do subscribe to them but at times i do collect from the curve - pet safari if i go there..
the fee you pay is for them to post to you....
when i register last time - they dont provide any indication or receipt
you just fill the slip....pay - that's it
You can try to call them to check
they are actually very small company with less than 10 ppl working
You can try calling them and talk to them directly about your status
You wont get it so soon.. at times the edition as in take from counter is much faster than having them to post.
Of course if you are outstation like my friend - no choice you have to subscribe.
I normally get my magazine mid of the month
As far as i know my this month which i collected from the pet safari has not been posted to me yet...
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Thank u dearie!!!
Now i know ada available issues of this mags at the curve pet safari
Ooo mmg lambat yeh..so mmg kene tgu la ni *sigh
how do u contact them selain thru email? Do u have the number pls?
Thanks again..u've been really helpful^__^
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12-11-2008, 07:24 PM
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Animal Lover
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Join Date: Nov 2008
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Re: PETSTER Magazine
Quote:
Originally Posted by firdaruddin
fir pun sama..dah subscribe untuk bulan november onward..tapi tak pernah dapat..pelik betul..bila email,dia kata that the mag just lepas printing process.tapi sampai dah masuk bulan disember,tak dapat apa lagi pun.huhu
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ohh ada jgk yg having the same case as me i thot i was the isolated case.
thank u fir! let's hope we'll get it soon ya
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12-11-2008, 07:48 PM
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Vivien Wuz Ere
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Join Date: Jul 2008
Location: Earth - where every human beings have to live together with animals
Posts: 921
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Re: PETSTER Magazine
cikunit, there is a production Den - Tel : 03-7981 1033
not sure if this is a right channel
they have recently launch their website through their latest November issue if im not mistaken...... similar to here having forum.....
hope this help you - call the one aka "the boss" hahaa
http://www.petstermagazine.com/contactus.html
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12-12-2008, 12:57 AM
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Animal Lover
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Join Date: Nov 2008
Posts: 11
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Re: PETSTER Magazine
Quote:
Originally Posted by vivienlpl
cikunit, there is a production Den - Tel : 03-7981 1033
not sure if this is a right channel
they have recently launch their website through their latest November issue if im not mistaken...... similar to here having forum.....
hope this help you - call the one aka "the boss" hahaa
http://www.petstermagazine.com/contactus.html
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Dearest vivien..
will do call them tomorrow.Thank u so much! u've been a lot of help
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12-26-2008, 07:03 PM
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Animal Lover
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Join Date: Nov 2008
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Re: PETSTER Magazine
dears..
got the mag yesterday..
the editor applogize for the delay.
i asked for refund a few weeks ago but no reply.
but that's okay.i wish they could've explained that they're moving office whatsoever
so that we dont keep on waiting..thinking that we've been 'robbed'
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12-26-2008, 07:59 PM
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PetFinder Moderator
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Join Date: May 2008
Location: Penang
Posts: 2,359
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Re: PETSTER Magazine
If happen at USA this problem, you going get 2 year free magazine and applogize in letter with refund all amount to you. you're not the first one facing this problem.
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Last edited by dog is my buddy; 12-26-2008 at 08:29 PM.
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