hi wantong,
yes, there are many silent heroes out there who do what they can to help the poor animals, just like the old lady... may all of them be blessed...
i'm in kl, so not sure abt penang... here in kl, there are a few vets who give discounted spay/neuter rate to rescuers... perhaps you could try asking a vet u r familiar with? otherwise, what abt spca penang? catching a stray scared of humans is not an easy task at all... spca should have the expertise...
all the best in work to help the poor animals...